Before organizations decide to outsource benefits activities, they need someone to help them think through and resolve following questions:

• Will foreign accents make it difficult for your employees to understand answers?
• Who is responsible for maintaining benefits hardware?
• Will higher telecommunications costs offset personnel savings?
• Will 24 hour cover be easier to maintain by outsourcing benefits?
• Will quality of answers provided by equal or better than current services?
• Who is responsible for maintaining benefits computer software?
• Who is responsible for updating benefits?
• Who is responsible for integrating benefit costs with payroll and accounting?

• What procedures need to be included in benefit outsourcing contract for exiting?

Maurice Greaver (Washington, DC): author of Strategic Outsourcing, best selling book on Outsourcing on www.amazon.com. Wrote and taught American Management Association (AMA) seminar on Outsourcing. Writing second book on Outsourcing. Greaver has been actively involved in outsourcing as advisor to organizations who are exploring and/or implementing outsourcing initiatives.

Ken Kipers (Dallas): former Executive VP of Fortune 500 company.  Helps companies with their outsourcing decisions and only gets paid on a percentage of savings that results from outsourcing.  This approach minimizes an organization's risk, but usually ends up with a greater payment to Ken's group. Ken has a Ph.D. 

Call Maurice Greaver at 972-980-7407 to find out how better Outsourcing can help you reach your goals and give your peace of mind