Before organizations decide to outsource activities offshore, they need someone to help them think through and resolve issues such as:

• Will strong accent negatively impact our customers?
• Will lower personnel costs be offset by other cost increases?
• Will higher telecommunications costs offset personnel savings
• Will 24 hour cover be easier to maintain by offshore outsourcing?
• What do we do with staff and equipment that we used before outsourcing?
• Who will manage offshore outsourcing?
• What happens when an organization decides to stop offshore outsourcing?
• What performance measures need to be written into our outsourcing offshore contract?
• What are penalties for outsourcing vendor if they fail to perform?

Maurice Greaver (Washington, DC): author of Strategic Outsourcing, best selling book on Outsourcing on www.amazon.com. Wrote and taught the American Management Association (AMA) seminar on Outsourcing. Is currently working on a second book on Outsourcing. 

Greaver has been actively involved in outsourcing as: 

• advisor to organizations who are exploring and/or implementing outsourcing initiatives,
• provider of outsource services, in our areas of specialization.

Ken Kipers (Dallas): former Executive VP of Fortune 500 company.  Helps companies with their outsourcing decisions and only gets paid on a percentage of savings that results from outsourcing.  This approach minimizes an organization's risk, but usually ends up with a greater payment to Ken's group. Ken has a Ph.D. 

Call John Antos at 972-980-7407 to find out how better Outsourcing can help you reach your goals and give your peace of mind