Before organizations decide to outsource activities offshore, they need someone to help them thing through:

• What are risks to customer service if this does not work out?
• What are challenges of outsourcing offshore that our organization would not have if they outsourced locally?
• When we consider the cost of managing offshore outsourcing, what do we really gain?
• What do we do with staff and equipment that we used before outsourcing?
• Who will manage offshore outsourcing?
• What has been experience of other firms when they outsource offshore?
• What happens when an organization decides to stop offshore outsourcing?
• How do we contractually protect ourselves from offshore outsourcing firms who better understand than we do how to write an outsourcing contract to their benefit?

Maurice Greaver (Washington, DC): author of Strategic Outsourcing, best selling book on Outsourcing on amazon.com. Wrote and taught the American Management Association (AMA) seminar on Outsourcing. Is currently working on a second book on Outsourcing. 

Greaver has been actively involved in outsourcing as:

• advisor to organizations who are exploring and/or implementing outsourcing initiatives, 
• provider of outsource services, in our areas of specialization.

Call John Antosat 972-980-7407 to find out how better Outsourcing can help you reach your goals and give your peace of mind