Before organizations decide to outsource payroll, they need someone to help them resolve following questions:

• What is accuracy of payroll outsourcing vendor?
• What is timeliness of payroll outsourcing vendor?
• What changes will have to be made in way we collect and update payroll data?
• How fast will payroll outsourcing vendor correct payroll errors?
• How will payroll outsourcing vendor handle late payroll data?

• What do we do with staff and equipment that we used before outsourcing?
• Who will manage payroll outsourcing vendor?
• What performance measures should we put into contract with payroll outsourcing vendor?
• What penalties should we put into payroll outsourcing contract?

Maurice Greaver> (Washington, DC): author of Strategic Outsourcing, best selling book on Outsourcing on amazon.com. Wrote and taught American Management Association (AMA) seminar on Outsourcing. Writing second book on Outsourcing. Greaver has been actively involved in outsourcing as advisor to organizations who are exploring and/or implementing outsourcing initiatives.