Outsourcing Problems

• Longer for vendor to setup than expected
• Outsourcing vendor unable to hire and train staff fast enough
• Outsourcing vendor can't handle volume of activities
• Unable to obtain and maintain telecommunications equipment
• Different work ethics between organization and outsourcing vendor
• Outsourcing vendor unable to perform on a timely basis
• Outsourcing vendor unable to produce contractual results
• Contract performance measures and penalties poorly written
• Contract exit language inadequate
• Failure to consider time necessary to major outsourcing vendor.

Maurice Greaver (Washington, DC): author of Strategic Outsourcing, best selling book on Outsourcing on www.amazon.com. Wrote and taught American Management Association (AMA) seminar on Outsourcing. Writing second book on Outsourcing. Greaver has been actively involved in outsourcing as advisor to organizations who are exploring and/or implementing outsourcing initiatives.

Ken Kipers (Dallas): former Executive VP of Fortune 500 company.  Helps companies with their outsourcing decisions and only gets paid on a percentage of savings that results from outsourcing.  This approach minimizes an organization's risk, but usually ends up with a greater payment to Ken's group. Ken has a Ph.D. 

Call John Antos at 972-980-7407 to find out how better Outsourcing can help you reach your goals and give your peace of mind