Before organizations decide to outsource software activities, they need someone to help them think through and resolve following questions:

• Who is responsible for maintaining current software?
• What if programs developed by software outsourcing vendor don't work and cause lose of business or additional  cost?
• What is rate per house is cheaper but it takes more hours to develop software causing delays, losing out to competition?
• What is experience of outsourcing software development vendor in our type of software?
• Who is responsible for software upgrade when database or operating system is upgraded?

• >What performance measures should be included in contract for development quality and timeliness?
• If we exit contract, who is responsible for correcting software errors made by vendor?
• How do we manage quality of software development hires?
• What do we do with staff and equipment that we used before outsourcing?
• Who will manage software testing systems before software is put into production?
• >Who is responsible for software and data backups?
• Who is responsible for software security including access?
• Who is responsible for helpdesk for questions relating to software?

Maurice Greaver (Washington, DC): author of Strategic Outsourcing, best selling book on Outsourcing on www.amazon.com. Wrote and taught American Management Association (AMA) seminar on Outsourcing. Writing second book on Outsourcing. Greaver has been actively involved in outsourcing as advisor to organizations who are exploring and/or implementing outsourcing initiatives.

Ken Kipers (Dallas): former Executive VP of Fortune 500 company.  Helps companies with their outsourcing decisions and only gets paid on a percentage of savings that results from outsourcing.  This approach minimizes an organization's risk, but usually ends up with a greater payment to Ken's group. Ken has a Ph.D. 

Call Maurice Greaver at 972-980-7407 to find out how better Outsourcing can help you reach your goals and give your peace of mind