Design Analysis can be thought of in many different ways

• Product Design Analysis
• Service Design Analysis
• Office Design Analysis
• Systems Design Analysis
• Process Design Analysis

This page will discuss Process Design Analysis.

Managing cross functional processes is the best way to manage an organization because processes deal with

• hand offs between departments
• processes performed within a single department or cost center
• processes with customers
• processes with vendors
• support processes like HR and Accounting, IT

Process Design Analysis includes

• What are the performance criteria for this process for
• cost
• quality
• customer satisfaction
• cycle time
• Has the process design been documented
• Has the customer signed off on the process design and its expected performance?
• Does the process design have an owner?
• Is the process designed used for initial and follow up training
• Is their a program to periodically improve the process?
• How are process results to be reported?
• Who gets the process results and at what frequency?
• What other processes support his process?

Email below or call John Antos, Jim Brimson, Steve Peacock at 972-980-7407 to find out how we can add value to your organization by improving your process design.