Performance Measurement Articles

• Atkinson, Anthony A., "Linking Performance Measurement to Strategy: Roles of Financial and Non-Financial Information", Journal Strategic Performance Measurement, Aug/Sep  1997, Vol. 1, No. 4, p. 5.
• Balkcom, John E., Christopher D. Ittner, and David Larcker, "Strategic Performance Measurement: Lessons Learned and Future Directions", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 22.
• Beischel, Mark E. and K. Richard Smith, "Linking the Shop Floor to the Top Floor,"  Management Accounting, October 1991.
• Bledsoe, Nancy L., and Robert W. Ingram, "Customer Satisfaction through Performance Evaluation", Journal of Cost Management, Winter 1997, Vol. 10, No. 4, p. 43.
• Conger, Jay A., David Finegold and Edward E. Lawler III, Appraising Boardroom Performance, Harvard Business Review, Jan-Feb 1998
• Curtis, Carey, "Non-financial Performance Measures in New Product Development", Journal of Cost Management, Fall 1994, Vol. 8 No. 3, p 18
• Dhavale, Dileep G., "Performance Measures for Cell Manufacturing and /Focused Factory Systems", Journal of Cost Management, Spring 1996 Vol. 10. No. 1
• Dhavale, Dileep G., "Problems With Existing Manufacturing Performance Measures ", Journal of Cost Management, Winter 1996 Vol. 9. No. 4, p. 50.
• Dimancescu, Dan, "Enterprises-Focused Metrics in Three-Tier Management Systems", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol. 2, No. 1, p. 26.
• Drucker, Peter F., Ester Dyson, Charles Handy, Paul Saffo, and Peter Senge, Looking Ahead: Implications of the Present, Harvard Business Review, Sep-Oct 1997, p.18.  
• Eccles, Robert G., Performance Measurement Manifesto", Harvard Business Review, January-February 1991, p.131
• Eichen, Susan P. and David N. Swinford, "Performance Measurement and Incentive Compensation", Journal of Strategic Performance Measurement, Jun/Jul  1997, Vol. 1, No. 3, p. 28.
• Evans, John H. III, Andrew J. Leone, and Nandu J. Nagarajan, "Performance Measurement and Strategies for Value Creation in Healthcare", Journal of Strategic Performance Measurement, Aug/Sep 1998, Vol. 2 No. 4, p. 43.
• Evans, Hugh, Gary Ashworth, Jeff Gooch, and Roger Davies, "Who Needs Performance Measurement?", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 12.
• Fisher, Joseph, "Use of Non-financial Performance Measures", Journal of Cost Management, Spring 1992, Vol. 6, No. 1, p. 31.
• Forson, Andrew, "Performance Measurement 2000: The Growth of Real-Time Reporting", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 6. p.22.
• Hendricks, James A., David G. Defreitas, and Delores K. Walker, " Changing Performance Measures at Caterpillar", Management Accounting, December 1996, p. 18.
• Hill, Arthur V. and Susan E. Geurs, "Service Guarantees and Strategic Service Quality: Performance Metrics at Radisson", Journal of Strategic Performance Measurement, December 1998, Vol. 2, No. 6., p. 27.
• Janz, Brian D. and James C. Wetherbe, Enhancing Organizational Learning Through Engaging Performance Measures", Journal of Strategic Performance Measurement, Jun/Jul 1998, Vol.2, No. 3, p. 29.
• Kadaba, Sridha G., Walter H. Mengden, and Mike McGrath, " Creating Value Through Improving Performance Measurement in Financial Services", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 43.
• Kaplan, Robert and David Norton, "Balanced Scorecard--Measures That Drive Performance", Harvard Business Review, (January-February 1992)
• Kaplan, Robert and David Norton, "Using Balanced Scorecard As a Strategic Management System", Harvard Business Review, (January-February 1992)
• Kay, Ira T. and Maureen L. Tarantello, "Maximizing Shareholder Value: Portfolio Theory and Executive Compensation", Journal of Strategic Performance Measurement, Oct/Nov  1997, Vol. 1, No. 5. p. 21.
• Keegan, Daniel P. and Susannah W. Pesci, "Why Not Reengineer the Management Process", Journal of Cost Management, Summer 1994, Vol. 8, No. 2, p. 63.
• Kelsey, Roderick M. and Susan G. Znameroski, "Strengthening The Link of Compensation to Strategic Performance Measurement", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 5, p. 5.
• Knight, James A. "Making the Jump From Short-Term to Long-Term Performance Measures", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol.2, No. 1, p.18.
• Majchrzak, Ann and Qianwei Wang, "Breaking the Functional Mind-Set In Process Organizations", Harvard Business Review, September-October 1996
• Maskell, Brian H., "Lean Accounting and Performance Measurement", Strategic Performance Measurement, January 1999, Special Edition
• Maskell, Brian and Gay Gooderham, Information Systems That Support Performance Management", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol. 2, No. 1, p. 35.
• Maskell, Brian, "Implementing Performance Measurements: Planning the Project", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 4, p. 42.
• Maskell, Brian, "Implementing Performance Measurements: Practical Implementation of New Performance Measurements in Manufacturing Companies", Journal of Strategic Performance Measurement, Jun/Jul  1997, Vol. 1, No. 3, p. 35.
• MacArthur, John B., "Performance Measures That Count: Monitoring Variables of Strategic Importance", Journal of Cost Management, Fall 1996, Vol. 10, No. 3, p.39.
• McMann, Paul and Joseph M. Orlando, "You May Need New Performance Measures When...", Journal of Strategic Performance Measurement, Feb/Mar 1998, Vol.2. No.1, p. 12
• Meyer, Christopher, How the Right Measures Help Teams Excel,   Harvard Business Review, May-June 1994, p.95.
• Meyer, Marshall W., "Dilemmas of Performance Measurement", Journal of Strategic Performance Measurement, Apr/May 1997, Vol. 1, No. 2, p. 33.
• Ramanathan, Kavasseri V., "Value-Based Performance Control Strategies", Journal of Strategic Performance Measurement, Jun/Jul  1997, Vol. 1, No. 3, p. 12.
• Read, Cedric and Scott Kaufman, "Driving Home Strategy With Performance Measures", International Journal of Strategic Cost Management, Winter 1999
• Rucci, Anthony J., Steven P. Kirn, and Richard T. Quinn, The Employee-Customer-Profit Chain at Sears, Harvard Business Review, Jan-Feb 1998, p.82. 
• Schyve, Paul M. and Deborah N. Nadzam, "Performance Measurement in Healthcare", Journal of Strategic Performance Measurement, Aug/Sep1998, Vol. 2, No. 4, p. 34.
• Scheimann, William A., "Metric Matters, The New Measurement-Managed Organization", Journal of Strategic Performance Measurement, Apr/May 1998, Vol. 2, No. 2., p. 46.
• Schneiderman, Arthur, "Why Balanced Scorecards Fail", Strategic Performance Measurement",Strategic Performance Measurement,  January 1999, Special Edition
• Schneiderman, Arthur, "Measurement, The Bride Between The Hard and Soft Side", Journal of Strategic Performance Measurement, Apr/May 1998, Vol. 2, No. 2. p. 14.
• Sharman, Paul and Jim Gurowka, "Implementing Integrated Performance Measurement Systems", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 4. p. 32.
• Stenzel, Catherine and Joe, "The Language For Change: An Interview With Robert Kaplan and David Norton", Journal of Strategic Performance Measurement, Apr/May  1998, Vol. 2, No. 2, p. 26.
• Stenzel, Catherine and Joe, "Implementing IT Performance Measurement: An Interview With Dr. Bruce Kavan", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 6, p. 14.
• Stiver, Bonnie P., Teresa Joyce Covin, Nancy Green Hall, and Steven Smalt, "How Nonfinancial Performance Measures Are Used", Management Accounting, February 1998, p. 44.
• Tatikonda, Lakshmi U. and Rao J. Tatikonda, We Need Dynamic Performance Measures", Management Accounting, September 1998, p. 49.
• Waller, Carl, "Emerging Issues in Performance Management", Strategic Performance Measurement, January 1999, Special Edition
• Welbourne, Theresa M., "Pay for What Performance?: Using the Role-Based Performance Scale", Journal of Strategic Performance Measurement, Dec  1997, Vol. 1, No. 5, p. 13.
• Wheatley, Margaret and Myron Killner-Rodgers, "Questions That Could Revitalize Measurement",  Strategic Performance Measurement, January 1999, Special Edition

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