- What is Performance Management?
- What are Process Performance
Measures?
- Can Organization Have Successful
Performance Measurement System Without Process Improvement Program?
1. What is Performance Management?
Performance Management: is organization system to create appropriate
analytics and metrics to successfully achieve organization goals. Includes
software, policies, procedures, tools, and forms used to improve
performance:
- Planning: assigning business objectives to individuals;
identifying daily operational activities, outputs, and target measures;
and, identifying which long-term competencies are most important
to a specific job. Output of planning process is agreed upon performance
plan for specific performance period.
- Monitoring: observation of work and collection of performance
data.
- Coaching is used to help individual improve their Performance.
Coaching should be continuous and non-confrontational.
- Performance Appraisal compares individual's performance against
assigned business objectives; activities, outputs, and target measures;
and competencies.
- Compensation: rewards individual for target/above target
performance.
- Performance Appraisal: subset of performance management
- Job Performance Measures: subset of performance management
- Performance Measurement: evaluation of organizations and divisions
without considering strategy.
- Performance Management: evaluation of organizations and divisions
where performance measures and bonuses are tied to strategy
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2. What are Process Performance Measures?
Process Performance Measures are designed to capture cost, cycle time,
conformance to standards, quantity, and quality performance. Lean
manufacturing and Six Sigma techniques are often used to improve performance
at process level.
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3. Can Organization Have Successful Performance Measurement System Without
Process Improvement Program
Generally, "it is difficult, but not impossible." A Successful
performance measurement system links strategy to:
- business and department scorecards
- processes
- job performance measures
Therefore, well-designed, company-wide performance measurement system
will, in-and-of-itself improve performance to some degree.
But, a truly successful performance measurement system is designed with
tools and techniques to close performance gaps between target
performance measures and actual performance.
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No one succeeded by measuring. They succeeded by improving.
Call John Antos or Steve Peacock at
972-980-7407 to find out how Performance Management can help you reach
your goals and give your peace of mind
| Performance Management Will
Increase Your Success |
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Phone: 972.980.7407 email: Contact us
Value Creation Group, Inc.
7820 Scotia Dr. #2000
Dallas, TX 75248
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