Mark Czarnecki (Houston): group provides customized benchmarking to over 70% of Fortune 500 Companies.  Clients like benchmarking results because they focus not just on how you are doing in relationship to other organizations, but what those top organizations are doing to be considered Best Practice organizations.  Mark is author of several books and courses on Benchmarking and teaches American Management Association seminar on Benchmarking.

Michael Spendolini (Los Angeles): has a Doctorate degree and was one of key people at Xerox that evolved benchmarking into what it is today.  He teaches American Management Association seminar on Benchmarking and Customer Services. He focuses more on how to use Benchmarking data to improve.

Call Mark Czarnecki or Michael Spendolini at 972-980-7407 to find out how Benchmarking can help you reach your goals and give your peace of mind