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Balanced Scorecard Implementation Step 5: Strategy Maps

Strategy Maps are collection of strategy themes showing graphically 4 Perspectives.

Strategic Map Example

  Increase Revenue Improve Effectiveness Improve Return on Investment
Financial Increase sales 5% Reduce costs 6% Improve share price 10%
Customer Increase penetration Identify unprofitable customers Reduce inventory while maintaining service
Process Improve cross-selling Change unprofitable customers into profitable or eliminate Reduce order to delivery cycle time
Growth
Learning
Create training on cross-selling Update customer survey to include things customers willing to pay Develop & Implement Lean

Call John Antos or Steve Peacock at 972.980.7407 to discover how the Balanced Scorecard can help you reach your goals and give you peace of mind


Balanced Scorecard Strategy Maps

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Balanced Scorecard & ABB
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Balanced Scorecard 1. Goals
Balanced Scorecard 2. Strategy
Balanced Scorecard 3. Perspectives
Balanced Scorecard 4. Strategy_Themes
Balanced Scorecard 5. Strategy Maps
Balanced Scorecard Rapid Prototype
Balanced Scorecard Statistics

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