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Strategy Maps are collection of strategy themes
showing graphically 4 Perspectives.
Strategic Map Examples
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Increase Revenue |
Improve Effectiveness |
Improve Return on Investment |
| Financial |
Increase sales 5% |
Reduce costs 6% |
Improve share price 10% |
| Customer |
Increase penetration |
Identify unprofitable customers |
Reduce inventory while maintaining service |
| Process |
Improve cross-selling |
Change unprofitable customers into profitable or
eliminate |
Reduce order to delivery cycle time |
Growth
Learning |
Create training on cross-selling |
Update customer survey to include things customers
willing to pay |
Develop & Implement Lean |
Call John Antos or Steve Peacock at972.980.7407 to discover how the
Balanced Scorecard can help you reach your goals and give you peace of mind
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