1. What is Balanced Scorecard?
2. Reasons for Implementing Balanced Scorecard?
3. What is Department Scorecard?
4. Integration of Balanced Scorecard with Economic Value?
5. Integration of Balanced Scorecard with Activity Based Management?
6. Integration of Balanced Scorecard with Six Sigma?

1. What is Balanced Scorecard?

Balanced (business, corporate) Scorecard is:

• at top of performance measurement system
• designed to measure degree of success in implementing business strategy
• designed to have broad range of performance measures that better reflect all thing an organization needs to be successful
• generally has 3 or more categories or perspectives of performance measures
• Norton/Kaplan use 
• financial, 
• internal, 
• customer, 
• growth and learning

Many organizations use:

• Baldrige Aware
• ISO 9001
• Tableau d'Bord

Most commonly used categories are:

• finance
• customer
• organizational
• operational
• technology

2. Reasons for Implementing Balanced Scorecard?

• Improve alignment so all employees marching to same strategy
• Inform everyone how their job affects strategy
• Balance financial and non-financial indicators
• Balance long-term and short-term goals
• create leading as well as lagging indicators
• better evaluate if your strategy is working

3. What is Department Scorecard?

Department Balanced Scorecard has same performance measurement categories as BSC. They contain commonly shared performance measures from BSC, and any additional performance measures needed to measure success of department.

4. Integration of Balanced Scorecard with Economic Value?

Economic Value is financial goal.  However,organizations need to understand how customer, process, and growth/learning affect that financial goal.  Balance Scorecard integrates this one financial performance measure with non-financial indicators that indicate where an organization is achieving its strategy and long-term financial goals.

5. Integration of Balanced Scorecard with Activity Based Management?

Balanced Scorecard determines proper measures to achieve your strategy and long-term financial goals.  Activity Based Management helps you:

• determine proper department and process goals
• identify root causes of problems
• create action plans to improve your activities and processes so you can achieve your Balanced Scorecard targets. 

6. Integration of Balanced Scorecard with Six Sigma?

Balanced Scorecard determines proper measures to achieve your strategy and long-term financial goals.  Six Sigma helps you:

• identify root causes of problems
• create action plans to improve your activities and processes so you can achieve your Balanced Scorecard targets. 

Call John Antos or Steve Peacock at 972.980.7407 to find out how we can help you reach your goals and give your peace of mind